Frequently Asked Questions

Are the pieces made to order?

Yes. A print partner produces each item after you place the order, which lets this one-artist shop offer more of Anna’s work without holding unnecessary stock.

When will my order ship?

Most orders require 2–5 business days of production before shipping. We email tracking as soon as a package is on its way. Busy periods can take longer.

Will everything arrive together?

Not always. Different product types can be produced at different facilities, so one order may arrive in more than one package.

How do I choose the right size?

Review the size choices and measurements on the product page before ordering. If anything is unclear, contact us before checkout and we will help.

How should I care for my piece?

Care instructions appear in each product description. Following them will help the artwork stay bright and the item last longer.

Can I change or cancel an order?

Contact us within 12 hours. We will do our best, but production can begin quickly and changes are not guaranteed after that.

What if my order arrives damaged or incorrect?

We will make it right. See Shipping & Returns for the simple replacement and refund process.

Where are products made?

Anna creates the artwork, and trusted print partners produce and ship the finished pieces. The facility can vary by product and delivery destination.

How can I hear about new artwork?

Join the email list in the footer for new collections, studio updates, and first looks.